Hello & Welcome
I’M Jagdish Krishnan
TRANSFORMATION DIGITAL & OPERATIONS EXECUTIVE | BOARD ADVISOR | GROWTH & INNOVATION STRATEGIST
A transformational global executive known for architecting digital, operational, and cultural reinvention across iconic brands. Recognized for advancing enterprise value through data-driven strategy, next-generation digital ecosystems, and high-performing global operations. Proven ability to modernize end-to-end supply chains, build new digital businesses, and drive sustainable growth. Frequently sought after as a strategic advisor for technology innovation, operating model redesign, and long-term value creation.
Jagdish Krishnan
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Shrewsbury, MA
contact@jagkrishnan.com
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TOP SKILLS
DIGITAL TRANSFORMATION LEADERSHIP
GLOBAL OPERATIONS & SUPPLY CHAIN STRATEGY
P&L MANAGEMENT & COMMERCIAL GROWTH
AI, DATA, AND ADVANCED ANALYTICS
ECOMMERCE & DIGITAL REVENUE ACCELERATION
MANUFACTURING & QUALITY OPTIMIZATION
ENTERPRISE TECHNOLOGY MODERNIZATION
PRODUCT & SOFTWARE INNOVATION
ORGANIZATIONAL AGILITY & CULTURAL TRANSFORMATION
CUSTOMER EXPERIENCE & OMNICHANNEL STRATEGY
CYBERSECURITY, RISK & GOVERNANCE
LEADERSHIP DEVELOPMENT & TALENT SCALING
PROVEN TRACK RECORD IN
Enterprise Digital Transformation & Growth Acceleration
- Scaled Harley-Davidson’s digital business with 45% CAGR in ecommerce and 62% YoY growth, expanding revenue streams and customer engagement.
- Built HD1 Marketplace, now one of the most significant digital platforms in U.S. motorcycling, strengthening brand reach and lifetime customer value.
- Created AI-driven marketing capabilities delivering 250% Return on Ad Spend (ROAS) through precision targeting and personalization at scale.
- Directed the industry-first digital platform enabling direct-to-consumer sales for EV motorcycles, setting a new benchmark for the sector.
- Modernized enterprise systems through the largest digital infrastructure initiative in company history, accelerating agility and efficiency.
- Established world-class digital, engineering, and human-centered design teams to build innovative, customer-first experiences.
Global Operations, Supply Chain, & Value Chain Transformation
- As Harley-Davidson’s COO, led global manufacturing, supply chain, logistics, and quality functions to create a future-ready, resilient value chain.
- Achieved 100% production schedule attainment and 96% adherence within one week of demand signal, restoring operational stability and predictability.
- Drove $450M in productivity savings through end-to-end supply chain transformation and strategic footprint optimization.
- Rebuilt the global operations leadership team to accelerate transformation, performance, and long-term capability growth.
- Elevated product and software quality metrics, restoring market leadership with KPIs reaching below 50 RPH and CSI above 4.5.
- Implemented global SAP single-instance and end-to-end process optimization, reducing indirect spend by 30% and cutting financial close by 85%.
Technology, Innovation & Organizational Modernization
- Designed and scaled IoT platforms at Bose, enabling one million connected devices in three months and supporting next-generation product experiences.
- Migrated global infrastructure to the cloud, delivering 25% deployment agility improvements and strengthening cybersecurity posture.
- Operationalized AI and advanced analytics to improve decision-making, drive automation, and create new product and service business models.
- Led cultural and operating model shifts—instilling agile principles, human-centered leadership, and cross-functional collaboration across global teams.
- Recognized as a trusted advisor to Fortune 500 companies on risk management, cybersecurity, and identity & access governance.
- Mentored early-stage founders and VC-backed companies, contributing to successful scale-ups and technology commercialization.
RECOMMENDATIONS
A Global Finalist for the 2020 Boston CIO of the Year ORBIE® Awards, Jag has been recognized for his outstanding leadership, management, and business value created through technology innovation as Global Chief Information and Digital Officer of Bose Corporation. Jag is additionally recognized for his leadership as he navigated the changes to help drive the bottom line that was required as part of the restructuring due to the 2020 COVID-19 pandemic. The Awards are presented by BostonCIO, the preeminent peer leadership network for New England’s leading chief information officers.